Experience Rules

A consumer-friendly guide to the key rules, responsibilities, and conditions connected to this prize draw.

About these Experience Rules

This page summarises the key rules and responsibilities connected to the Croatia Jet Set Escape prize draw in a more accessible format. The full legally binding terms remain available within the official Prize Draw Terms & Conditions.

How do these rules relate to the full Terms & Conditions?

This page is designed to explain the most important prize conditions in a simpler and more accessible way. The official Prize Draw Terms & Conditions remain the legally binding document and should always be read alongside this guide.

Are free and paid entries treated equally?

Yes. All valid entries, including free postal entries and paid online entries, are treated equally within the draw and have the same chance of winning.

Who can enter the prize draw?

Participants must be aged 18 or over and legal residents of Great Britain. Additional eligibility restrictions may apply and are explained in the official Terms & Conditions.

Why does Ventus provide this guide?

The Experience Rules page exists to make the key conditions and responsibilities easier to understand without requiring participants to read lengthy legal documents.

The Prize

An overview of what is included within the Croatia Jet Set Escape experience.

What is included in the prize?

The prize includes private jet travel to Croatia, a 7-night stay on a fully crewed luxury yacht, onboard service, selected travel arrangements, and £10,000 spending money.

How many guests can travel?

The winner may travel with up to three guests, subject to any travel, accommodation, safety, or operational limitations connected to the prize.

How does the £10,000 spending money work?

The spending money is intended to help cover personal purchases, dining, entertainment, and optional expenses during the experience. Payment timing and method will be confirmed during prize fulfilment.

What expenses are covered?

Core travel and accommodation costs connected to the experience are included. Winners may still be responsible for certain personal expenses, optional purchases, or costs outside the scope of the prize.

How does the VIP taster weekend work?

If the main prize is scheduled for 2027, the winner may also receive a bonus VIP taster weekend in August 2026 as an early celebration experience before the main trip.

Entry & Eligibility

Important information about entering the prize draw and participant eligibility.

Who is eligible to enter?

Entrants must be aged 18 or over and legal residents of Great Britain. Employees, affiliates, professional partners, and certain connected persons may be excluded from participation.

Is free postal entry available?

Yes. Every Ventus prize draw includes a free postal entry route. Full instructions are available within the applicable Prize Draw Terms & Conditions.

Do postal and paid entries have equal chances?

Yes. Valid postal entries are entered into the draw alongside paid entries and are not disadvantaged in any way.

Can I enter more than once?

Yes. Participants may enter multiple times, subject to any entry limits, spending controls, or restrictions applied by Ventus.

Why are spending controls used?

Ventus uses responsible participation measures, including spending controls and account monitoring, to encourage safe and affordable participation.

Winner Verification

What happens after a potential winner is selected.

How is the winner selected?

Winners are selected using an independent third-party random number process after the prize draw closes.

What verification checks are required?

Potential winners may need to provide proof of identity, age, residency, eligibility, and availability before becoming the confirmed winner.

How long do I have to respond?

Potential winners are generally required to respond within 10 working days unless otherwise stated during the notification process.

What happens if I cannot complete verification?

If verification cannot be completed successfully within the required period, the prize may be forfeited and a reserve winner selected.

What is a reserve winner?

A reserve winner is an alternative participant selected using the same random process if the original potential winner cannot complete verification or accept the prize.

Travel & Responsibilities

Important travel requirements and responsibilities connected to the prize.

Do I need a valid passport?

Yes. Winners and guests must hold passports valid for at least six months at the time of travel and comply with all immigration and travel requirements.

Is travel insurance required?

Yes. Suitable travel insurance is required for all travellers. Ventus will reimburse the premium cost for insurance relating solely to the prize trip.

Are accessibility requests supported?

Ventus encourages winners to notify any accessibility or mobility requirements as early as possible. Reasonable efforts will be made to accommodate participants where practical.

What responsibilities apply to guests?

Guests must comply with all relevant travel requirements, conduct expectations, safety rules, and documentation requests connected to the experience.

What happens if I cannot travel?

If the winner or guests are unable to travel due to passport, visa, health, legal, or personal circumstances, parts of the prize may be forfeited in accordance with the Terms & Conditions.

Dates & Availability

Information about travel timing and scheduling flexibility.

When can the main prize be taken?

The main prize may be taken in August or September 2026, subject to availability, or scheduled between June and September 2027.

What happens if travel moves to 2027?

Where the main prize is scheduled for 2027, the winner may also receive a VIP taster weekend in August 2026 as part of the overall experience.

Can alternative dates be requested?

Ventus may consider reasonable requests, but all travel remains subject to operational availability and supplier constraints.

How does availability work?

Travel dates, accommodation, yacht availability, and flight scheduling may be affected by operational, seasonal, or supplier limitations.

What happens if travel arrangements change?

Ventus may make reasonable adjustments to travel arrangements where necessary while preserving the overall nature and value of the experience.

Important Conditions

Additional conditions and operational information connected to the prize.

Can the prize change?

Ventus may make reasonable changes where necessary due to operational requirements, supplier issues, or events outside its control.

Can the prize be exchanged for cash?

No. The prize is generally non-transferable, non-exchangeable, and cannot be redeemed for cash unless specifically stated otherwise.

Can Ventus substitute part of the experience?

Yes. If a specific element becomes unavailable, Ventus may substitute it with an alternative of similar quality or value where reasonably necessary.

What happens during events outside Ventus's control?

Unexpected events such as weather disruption, supplier cancellation, regulatory change, or force majeure events may require adjustments to parts of the experience.

Can entries be disqualified?

Yes. Entries may be disqualified where participants breach the Terms & Conditions, provide inaccurate information, misuse the platform, or attempt to interfere with the operation of the draw.

Charity & Transparency

How charitable contributions and transparency measures work.

How are charitable contributions calculated?

Ventus contributes 30% of net profits from each draw towards charitable causes, subject to any guaranteed minimum donation thresholds.

What is Work for Good?

Work for Good is a platform that enables businesses to support charities in a compliant and transparent way.

How are charitable contributions overseen?

Charitable contributions are overseen by an independent external trustees panel, providing additional governance and accountability.

Will donation information be published?

Summary information relating to charitable contributions and supported causes will be published alongside each draw where applicable.